Kira Hays

Cyber Security Professional and U.S. Navy Veteran leveraging 10+ years of proven experience in cyber security, customer service, and information technology. Adept at working in remote teams in dynamic, fast-paced environments. Possess a comprehensive background in computer networks, maintenance, and instruction. Managed equipment and assets valued well over $100M while ensuring safety, quality, and compliance. Career supported by CompTIA certifications in A+, Network+, and Security+. Inactive Secret Security Clearance.

This site is still under construction, please pardon the dust.

What I Do


7 Years of Experience



CompTIA Certifications

CompTIA A+
CompTIA Network+
CompTIA Security+

National University

B.S. in Computer Network Defense

Completed 121 of 180 credits towards a Bachelor of Science (B.S.) Computer Network Defense


Feb 2020 - Oct 2020
Covered 6

Assistant Instructor

Assisted instructors in providing training and education in accordance with CompTIA standards, answered student questions, provided tutoring, and administrative support to the organization.

  • Developed rigorous hands-on lesson plans to prepare students for taking and achieving their CompTIA certification tests
  • Provided technical support to students to ensure they operated at peak efficiency

Feb 2020 - Oct 2020
Covered 6

Cyber Crime Impact Team Member

Responded to cyber security incidents supporting businesses and organizations that experienced indication of cyber crimes and data, network, or other compromises.

  • Assisted in conducting forensic preservation of data, remediation, and rebuilding of infrastructure for 100+ computer systems and servers
  • Performed complex troubleshooting for software and hardware failures; identified and solved 10+ network problems
  • Evaluated security concerns and assisted in the implementation security measures to prevent further compromise and safe guard data


July 2014 - Present
Kira Hays

Independent Contractor

Worked closely with clients to analyze IT system requirements, client’s information technology needs and their resources in order to plan IT projects and fulfill clients’ expectations

  • Evaluated customer work and business volume and developed IT solutions and system specifications to support and safe guard their systems, servers, and networks
  • Implemented Active Directory for central management of network devices and network resources; installed smart card authentication for network login using YubiKey hardware tokens; implemented certification authority for Private Key Infrastructure (PKI) certificates and secure PKI encryption over the local area networks (LAN); and deployed Microsoft (MS) Windows servers to allow for easy operating system installations, updates, and monitoring over secure networks
  • Used Hyper-V and unRAID to create virtual machines for Security Information and Event Management (SIEM) implementation, Intrusion Detection Systems (IDSes), and Intrusion Prevention System (IDPs)

Jan 2015 - Oct 2016
Trans Lifeline | San Francisco

Technical Support Lead

Assisted the Chief Technology Officer in safeguarding the organization’s computers, servers, and networks

  • Developed process improvements and other enhancements that provided operational efficiency and ensured data security; provided technical support to end users and troubleshot hardware and software issues
  • Provided reports to senior management regarding the health and security of the organization’s systems; made recommendations for various software and provided monthly reports of technology use to the Board of Directors

Aug 2009 - July 2014
United States Navy

Assistant Work Center Supervisor

Managed 6+ employees staffing the information center at the Naval Portsmouth Medical Center. Provided customer support for patients both in person and over the phone and assisted hospital visitors with information, locations, directions, appointments, and other issues.

  • Supervised the staff in monitoring entry into sensitive areas of the hospital; assisted patients with checking in and out their medical records and the hospital staff with copying, filing, and sorting medical records
  • Conducted quality assurance (QA) checks on medical records and audited medical records in storage; ensured that if the patient had relocated that the records were forwarded via secure mail while ensuring compliance with Health Insurance Portability and Accountability Act (HIPAA) privacy standards

Aug 2009 - Jul 2014
United States Navy

Fire Controlman 2nd Class

Operated, maintained, and repaired mainframe computers, large screen displays, and local area networks (LANs). Inspected and tested micro and minicomputers for surface to air systems; and operated, troubleshot, and repaired electrical and electronic gun and missile fire control systems and surface missile fire control systems on the USS Oscar Austin (DDG-79) and USS Anzio (CG-58).

  • Performed preventive maintenance on weapons using in-depth knowledge of electronic repair, calibration, and measurement techniques to test, align, and adjust radar-indicating circuits and power supplies; performed basic and advanced trouble-shooting techniques in maintaining AEGIS AN/SPY-1D radar and other ship combat weapon systems
  • Performed casualty analysis utilizing computer diagnostic testing to fault isolation and ensure system restoration; highly skilled at reading and interpreting technical schematics, and blueprints; responded to shipboard emergencies and repaired broken equipment; led junior employees in performing routine maintenance on various equipment

Technical Skills

Network Administration


Active Directory


Coding Skills





Batch Script



My Works


My Diary


Get in Touch


Port Hueneme

Freelance Available

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